In accordance with the provisions of Article 6, Paragraph 1, Item 3 of the Act on the Provision of Services in Tourism, Official Gazette No. 130/17, a written consumer complaint may be submitted:

• by email; info@euroguide.hr
• send by mail to the address: Euro Guide St. Portun 15, 52440 Porec, Croatia

Upon receipt of a complaint submitted by a service user, receipt of the complaint will be confirmed in writing without delay, and a written response will be provided within 15 days of receipt of the complaint.